As you’ve seen, the USPS hiring process consists of several steps. If you’re applying for a casual/temporary position or for a professional position, you’ll likely only need to submit a resume and cover letter when applying and pass a USPS interview afterward.
If you’re applying for a position that requires you to pass an exam – which goes for 90% of all entry-level USPS job openings – you’ll also need to pass an online assessment and make it to the top three applicants before you get invited to the post office interview.
That means that if you make it to the postal job interview, you’ve already made it through the biggest part of the application process. That doesn’t mean you can take it easy, though. Just like any other job interview, the USPS job interview requires preparation.
In what follows, I’ll tell you what to expect at your USPS entry-level job interview.
The USPS interview: what to expect
1. Interview Format
The format of the postal interview varies depending on what position you’re applying for, but in general, it consists of a one-on-one interview, sometimes preceded by a group interview.
The one-on-one interview consists of three phases:
- introductory small talk and an overview of what the interview will consist of
- the actual post office job interview questions you’ll need to answer
- the possibility for you to ask questions and receive information about what happens next
2. USPS Job Interview Questions
The questions you’ll get during the USPS interview are aimed at defining
- your knowledge of the US Postal Service and, more particularly, the position you applied for
- your qualifications for the job
- your communication skills
- your leadership skills
- your planning and organizational skills
3. After the interview
Once the interview is over, you’ll be informed of your result via email. If you’ve passed and the interviewer decides to hire you, you’ll get a USPS Conditional Job offer. “Conditional”, because you will still need to pass the drug screening and medical examination.
USPS Job Interview Tips
1. Prepare thoroughly for the post office interview
- Learn about the Postal Service, how it works, what moments were important in its history.
- Learn all you can about the job you applied to and try to see if you can explain why you would be a good fit.
- Practice answering the USPS interview questions by having someone (a friend, your partner…) interview you and make sure to practice extra for the questions that you have difficulty responding to.
- Make a list of questions you have about the position you’re applying for or about working for the Postal Service in general so you can take that with you to the interview. Let them see how prepared you are!
2. What to wear to a USPS interview?
You’ve applied for a position in which you’ll represent the USPS, so you better look the part. No need to wear suit and tie but make sure you look clean and smart for your interview. Think casual smart when picking your post office interview attire.
3. Other USPS interview tips
Be sure to arrive at least 15 minutes before the start of the postal service interview. This gives you time for a toilet break and to check how you look.
And even though you’ll probably be a bit stressed, make sure to be friendly and professional from the moment you enter the building. You never know who else might be there and what influence he/she may have on your application.
After the interview, evaluate for yourself what went well and what didn’t so that you can learn from the experience for possible future interviews.
Lastly, keep an eye on your email for the result and don’t forget to check that spam folder!
Best of luck!